Effective Date: [Current Date, 2026]
At Botany Lane, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our mobile application and website to purchase our plants and services.
1. Information We Collect
We collect information that you provide directly to us when you:
- Create an Account: Name, email address, phone number, and password.
- Make a Purchase: Shipping address, billing information, and contact details.
- Payment Data: All payments are processed through secure third-party gateways. We do not store your full credit card details on our servers.
- Device Information: IP address, device type, and operating system (standard for Google Play apps).
2. How We Use Your Information
We use the collected data to:
- Process and deliver your plant orders.
- Send order confirmations and shipping updates.
- Improve our app functionality and customer service.
- Comply with Egyptian legal and tax requirements for e-commerce.
3. Data Sharing and Third Parties
We do not sell your personal data. We only share information with:
- Delivery Partners: To ensure your plants reach your doorstep in Egypt.
- Payment Processors: To securely handle transactions.
- Analytics Providers: (e.g., Google Analytics) to understand how users interact with our app.
4. Permissions
Our app may request permissions to:
- Location: To provide accurate delivery estimates and find the nearest shipping zones.
- Storage: To allow you to upload photos (e.g., if you are reporting a plant health issue).
5. Data Security
We implement industry-standard security measures (SSL encryption) to protect your data. However, no method of transmission over the internet is 100% secure, and we strive to protect your personal information to the best of our ability.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request the deletion of your account and personal information.
- Opt-out of marketing emails at any time.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at: